Privacy Policy

Owl Literacy Academy ("we," "our," or "I") is a solo dyslexia intervention practice operated by Laurie Dymes, Ph.D., located in Lincoln County, North Carolina. This Privacy Policy explains what information we collect when you use this website, how we use it, and your rights regarding that information.

By using this website or submitting information through our contact or email forms, you agree to the practices described in this policy.

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1. Information We Collect

We collect only the information you choose to provide to us directly. This includes:

• Contact form submissions: First name, last name, email address, and message content.
• Email opt-in (free resource): Your email address when you request a free downloadable resource.
• Scheduling inquiries: Any information you provide when booking a consultation or assessment through our scheduling tool.

This website does not use tracking, advertising, or analytics cookies. We do not run advertising on this site and do not use third-party analytics tools that collect personal data.

2. How We Use Your Information

Information you provide is used only for the following purposes:

• To respond to your inquiry or message.
• To deliver the free resource you requested.
• To schedule consultations, assessments, or services.
• To send occasional updates or information about Owl Literacy Academy services, if you have opted in to receive them.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Children's Privacy

Our services are designed for families with school-age children, but this website is intended for use by parents and guardians, not children directly. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information through this site without parental consent, please contact us at laurie@owlliteracy.academy and we will promptly delete it.

4. Data Storage and Security

Information submitted through our contact form is delivered to our email inbox and is not stored in a third-party database beyond standard email storage. Contact form submissions are retained for up to two years. Email list subscriptions are managed through our email service provider, which maintains its own privacy and security practices. Email subscriber information is retained until you unsubscribe. You may request deletion of your information at any time by contacting us directly.

We take reasonable precautions to protect your information, but no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

This website may use the following third-party services, each of which has its own privacy policy:

• Netlify, website hosting platform.
• Calendly, appointment scheduling (if used for booking).
• Email service provider, for managing the email subscriber list.

We are not responsible for the privacy practices of these third parties.

6. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.
• Request that we correct or delete your personal information.
• Unsubscribe from our email list at any time using the unsubscribe link in any email we send.

To make a request, contact us at laurie@owlliteracy.academy.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of this website after changes are posted constitutes your acceptance of those changes.

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